Customer service
Warranty & returns
We want parts that install cleanly and hold up in real workshop conditions. Here’s how DOA, transit issues and return requests work.
DOA
Defective on arrival
- Contact us within 48 hours of delivery
- Include order number, SKU, photos or video of the issue
- Do not install a part you intend to claim as DOA
- Approved cases are typically exchanged or refunded depending on stock
After install
Returns after installation are case by case. Tool damage, liquid, bending or wrong-model fit are not covered.
Transit
Note issues on the delivery slip when possible and send packaging photos within 48 hours.
Non-defective
Opened sealed parts or installed screens generally cannot be returned without prior approval.
Open a request
Use Contact or your account with the order number ready.
